Privacy Policy
Last Updated: July 24, 2025
Arete Pest Control (“we,” “us,” or “our”) is committed to protecting the privacy and personal information of our customers. This Privacy Policy explains how we collect, use, disclose, and protect the information we gather from you, including through our website, services, and SMS communications.
1. Information We Collect
We collect personal information from you in the following ways:
A. Information You Provide to Us
Name, email address, phone number, and service address submitted through our website forms
Information submitted when requesting a quote, scheduling a service, or contacting customer support
Mobile number and consent when opting into our SMS/text messaging service
B. Automatically Collected Information
When you visit our website, we may collect certain information automatically, such as:
IP address
Browser type
Device information
Pages visited and time spent
Cookies and tracking pixels (see Section 6)
2. How We Use Your Information
We use your information for the following purposes:
To schedule, confirm, and manage pest control appointments
To respond to inquiries and provide customer support
To send service reminders, updates, promotional offers, and marketing communications via SMS, email, or phone
To improve our website, services, and customer experience
To comply with legal obligations and protect against fraud or misuse
3. SMS Messaging Terms
When you opt in to receive SMS messages, you agree to receive:
Appointment confirmations and service reminders
Updates related to your service
Promotional or marketing communications (message frequency varies)
Message and data rates may apply.
To opt out, reply STOP at any time. For help, reply HELP or contact us at +1 866-638-0605 or service@aretepest.com.
4. How We Share Your Information
We do not sell, rent, or share your personal information, including your mobile number, with third parties for their marketing purposes.
We may disclose your information:
To service providers or contractors performing work on our behalf (under strict confidentiality agreements)
When required by law, regulation, subpoena, or court order
To protect our legal rights, prevent fraud, or ensure the safety of others
5. Your Privacy Rights
Depending on your location, you may have rights to:
Access the personal information we hold about you
Request corrections or updates to your information
Request deletion of your data
Opt out of marketing communications
To exercise any of these rights, contact us at service@aretepest.com.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Track user behavior and usage patterns
Improve website functionality and performance
Deliver relevant advertising
You can disable cookies through your browser settings; however, some features of our website may not function properly without them.
7. Data Security
We use a variety of physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure.
Despite our efforts, no method of transmission or storage is 100% secure. We encourage you to use caution and secure your login credentials.
8. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. For material changes, we will provide additional notice (e.g., by email or prominent notice on our website).
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Email: service@aretepest.com
Phone: +1 866-638-0605
Georgia Locations:
2475 Northwinds Pkwy Suite 200, Alpharetta, GA 30009
6500 McDonough Dr. NW, STE C-1 Norcross, GA 30093
Phone: 866-719-0714
Utah Location:
313 1200 S Suite 201, Orem, UT 84058, United States
Phone: 801-805-1919