Terms of Use
Privacy Policy
Last Updated: July 24, 2025
Arete Pest Control (“we,” “us,” or “our”) is committed to protecting the privacy and personal information of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information through our website, services, and SMS communications.
1. Information We Collect
A. Information You Provide to Us
We may collect personal information that you voluntarily submit, including:
Name, email address, phone number, and service address submitted through our website forms
Information provided when requesting a quote, scheduling a service, or contacting customer support
Mobile number and consent when opting into our SMS/text messaging service
B. Automatically Collected Information
When you visit our website, we may automatically collect information such as:
IP address
Browser type
Device details
Pages visited and time spent on the site
Cookies, tracking pixels, and similar technologies (see Section 6)
2. How We Use Your Information
We use your information for the following purposes:
Scheduling, confirming, and managing pest control services
Responding to inquiries and providing customer support
Sending service reminders, updates, promotional offers, and marketing messages via SMS, email, or phone
Improving our website, services, and overall customer experience
Complying with legal obligations and preventing fraud or misuse
3. SMS Messaging Terms
By opting into SMS/text communications, you agree to receive:
Appointment confirmations and service reminders
Updates about your service
Promotional or marketing messages (frequency may vary)
Message and data rates may apply.
To opt out, reply STOP at any time. For help, reply HELP or contact us at +1 866-638-0605 or service@aretepest.com.
4. How We Share Your Information
We do not sell, rent, or share your personal information — including your mobile number — with third parties for their marketing purposes.
We may share your information:
With service providers or contractors working on our behalf under confidentiality agreements
When required by law, regulation, subpoena, or court order
To protect our legal rights, prevent fraud, or ensure safety
5. Your Privacy Rights
Depending on your location, you may have rights to:
Access the personal information we hold
Request corrections or updates
Request deletion of your data
Opt out of marketing communications
To exercise these rights, email service@aretepest.com.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tools to:
Analyze user behavior and usage patterns
Improve website performance and functionality
Deliver relevant advertising
You may disable cookies through your browser settings, though some website features may not function properly.
7. Data Security
We use physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure.
While we strive to secure your data, no method of transmission or storage is 100% secure. We encourage you to keep your login credentials safe.
8. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated effective date. For material changes, we may provide additional notice such as an email or website announcement.
10. Contact Us
For questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: service@aretepest.com
Phone: +1 866-638-0605